Freely Health ("we," "our," or "us") respects your privacy and is committed to protecting the personal and professional information of healthcare providers, partners, and users of our platform. This Privacy Policy outlines how we collect, use, share, and safeguard your information.
Information We Collect
When you interact with Freely Health, we may collect the following types of information:
- Full name & contact information
- Medical license number & issuing state
- Credentials and specialties
- Practice/business name and address
- NPI (National Provider Identifier)
- Availability or service preferences
- Professional experience and bio
- Username and password
- IP address
- Device and browser data
- Usage data and platform interactions
- Resumes / CVs
- Proof of licensure or credentials
- Profile photos (if voluntarily submitted)
How We Use Your Information
We use the information we collect to:
- Verify your identity and credentials
- Create and manage your provider profile
- Facilitate connections with patients or organizations
- Send service-related updates and communications
- Improve platform performance and user experience
- Ensure platform safety and compliance
How We Share Your Information
We may share your information:
- With organizations or individuals looking to connect with licensed providers
- With third-party vendors supporting our platform (e.g., hosting, analytics, verification tools)
- As required by law, regulation, or legal process
- With your consent, such as for inclusion in public directories
We do not sell your personal or professional information to third parties. Your data is used solely to provide and improve the Freely Health platform and the services you've requested.
Data Security
We implement commercially reasonable physical, administrative, and technical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
- Secure data center facilities
- Restricted physical access controls
- Encryption in transit and at rest
- Access controls and authentication
- Regular security assessments
Your Choices and Rights
Depending on your location, you may have the right to:
To exercise your rights, contact us at support@joinfreely.com.
Cookies and Tracking Technologies
We may use cookies or similar technologies to:
- Maintain session state
- Analyze traffic and usage
- Improve platform functionality
You can manage cookie settings in your browser preferences.
Data Retention
We retain your information only as long as necessary to provide our services or as required by law. You may request account deletion at any time by contacting support@joinfreely.com.
Third-Party Links
Our platform may include links to third-party websites or tools. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access through our platform.
Changes to This Policy
We may update this policy from time to time. Changes will be posted with a revised "Effective Date" above. Significant changes may be communicated via email or in-app notification.
Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please reach out to our team directly.